Terms of service

Our Guarantee:
We have been manufacturing our products for over 150 years, and are confident they will provide years of service and enjoyment. We guarantee our products to be free of defects from workmanship and materials for a period of two years, under normal use and conditions. Please note oars must have shaft protection installed or they are not guaranteed. We endeavor to offer only those products whose quality we would trust as our own. Products manufactured by a third party are covered by our same two-year warranty. In cases where the third party manufacturer’s warranty is beyond two years we will, of course, honor their warranty.

Returns:
We gladly accept returns of unused, undamaged merchandise for a refund or exchange within 60 days of purchase. A copy of your receipt is required. Return postage is the customer’s responsibility unless the product is covered by our guarantee.

Refunds:
We will refund the purchase price of your returned or guaranteed item, less any associated shipping and handling costs, via the method it was originally paid for.

Terms:
By accessing our website you agree to be bound by these Terms and Conditions. Our website, and all materials contained herein, are protected by all applicable copyright and trademark laws.

Disclaimer:
The products and materials featured on our website are, in most cases, hand crafted – no two are identical. As such, all products are provided "as is.” Shaw & Tenney makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Shaw & Tenney does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the products and materials on its website or otherwise relating to such products and materials or on any sites linked to this site.

Limitation of Liability:
Shaw & Tenney shall not be liable for 1) damages of any kind related to your use of or inability to access this website and 2) for any indirect, incidental, special, consequential, or punitive damages for using or accessing this website. This limitation shall apply to damages resulting from any cause of action including negligence, strict or product liability, or misrepresentation.

Indemnification:
You agree to indemnify, defend, and hold harmless Shaw & Tenney, its officers, directors, employees, agents, licensors and suppliers from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account by you or any other person accessing the site using your Internet account.

Governing Law:
Any claim relating to Shaw & Tenney’s website shall be governed by the laws of the state of Maine.