Privacy policy
What information do we collect?
We collect information from you when you place an order or fill out a form. When ordering, creating an account, or contacting us on our site you may be asked to enter your name, e-mail address, mailing address, shipping address, phone number or credit card information. You may, of course, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in the following ways:
To improve customer service:
Your information helps us to more effectively respond to your customer service requests and support needs.
To process transactions:
Your information will not be sold, exchanged, transferred, or given to any other company without your consent for any reason whatsoever, other than for the express purpose of delivering the purchased product, the service requested, or to secure payment through a third party service provider.
To send periodic emails:
The email address you provide for will be used to send you information and updates pertaining to your order and/or respond to your inquiry. We also may send you emails that may include company news, updates, related product or service information, etc that we think you may find of interest. Note: If at any time you would like to unsubscribe from our emails, we include unsubscribe instructions within each email.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers database only to be accessible by those authorized and who are required to keep the information confidential. After a transaction, your private information (credit card details, etc.) will not be stored on our servers.
Do we use cookies?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser that enables the sites or service providers systems to recognize your browser and capture and remember certain information. We use cookies to help us remember and process the items in your shopping cart.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally we may provide links on our website to other sites to enhance the functionality and shopping experience. These third party sites have separate and independent privacy policies and operate independently of Shaw & Tenney. For the best online experience, we strongly encourage you to review these policies at any site you visit.
Privacy of Children on our Website
Our Web site is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under the age of 13.
Online Privacy Policy:
This online privacy policy applies only to information collected through our website and not to information collected offline.
Terms and Conditions
Please also visit our Terms and Conditions page for information regarding return/refund policies, guarantees, warrantees, and the use, disclaimers, and limitations of liability governing the use of our website at www.shawandtenney.com
Consent
By using our site, you consent to our privacy policy.
Changes to our Privacy Policy
Changes to our privacy policy will be posted on this page.
Questions or Comments?
For questions, comments or assistance, we invite you to contact us
